You have various rights in respect of our use of your personal information as set out in the section ‘How can I access, update, correct or delete my personal information?’ below. Two other fundamental rights to be aware of are that you may:
What personal information does OKdo collect?
OKdo collects personal information from you when you provide it to us directly, or through your use of our website, for example:
How does OKdo use my personal information?
Depending on how you use the website, your interactions with us, and the permissions you give us, we will use your personal information for the following purposes:
We rely on the following legal bases, under data protection law, to process your personal information:
With whom does OKdo share my personal information?
OKdo needs to share information with certain selected third parties in order to operate our business:
OKdo may also disclose personal information in cases where we believe the disclosure is necessary to protect the rights, property or personal safety of OKdo, our customers, employees or the public, or where we are otherwise legally permitted to do so.
Additionally, when you visit and use our website, the following third parties will collect your personal information directly:
Where does OKdo store my personal information, and how long for?
RS Group is a global group of companies, and OKdo also uses service providers based around the world. Consequently, your personal information may be processed in countries outside of the European Economic Area (“EEA“), including in countries where you may have fewer legal rights in respect of your information than you do under local law. Further information about the countries outside of the EEA to which we may transfer your data can be found here.
If we transfer personal data outside the EEA we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate safeguards. These safeguards may include the following permitted in Articles 45 and 46 of the General Data Protection Regulation:
(a) in the case of US based entities, entering into appropriate contractual arrangements with them, or ensuring they have signed up to the EU-US Privacy Shield (see further https://www.privacyshield.gov/welcome); or
(b) in the case of entities based in other countries outside the EEA, entering into European Commission approved standard contractual arrangements with them.
Please contact us if you would like more information about these safeguards.
Please contact us if you would like more information about these retention periods.
Where we no longer have a need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
What does OKdo do to protect my personal information?
OKdo always aims to deliver the highest level of service and security to our customers and the website has been specifically designed with security in mind.
In order to ensure the security and protection of your personal details whenever you submit any details we use the following security methods:
How does OKdo use my personal information for marketing?
Unless you opted-out during your purchase, OKdo may send you emails regarding OKdo products and services. In addition, we may occasionally send you direct mail about products that we feel may be of interest to you.
It is likely that some or all of these marketing messages may be tailored to you, based on what we know about you and, for example from your profile your previous searches and browsing history on the OKdo website, and your purchase activity.
If you no longer want to hear from us, at any time you can:
You may also see adverts for OKdo on third party websites, including on social media. These adverts may be tailored to you using cookies (which track your web activity, to enable us to serve adverts to customers who have visited the website). Where you see an ad on social media, this may because we have engaged the social network to show adverts to our customers, or users who match the demographic profile of our customers. In some cases, this may involve sharing your email address with the social network. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third party websites.
How can I access, update, correct or delete my personal information?
You can view and edit your Personal Profile information at any time by clicking on the ‘My Profile -Update Details’ section in My Account, which you can access anytime through the link in the navigation bar.
If you have forgotten your password, or have any other problems accessing the website, please contact OKdo Customer Services via the ‘Contact OKdo’ page on the website.
If you have a query regarding your personal information which you cannot resolve via the methods above, please contact us using the details below. Under UK data protection law, you have the right to restrict the use of, access (including in a machine-readable format), correct, and request the erasure of your personal data, and OKdo will comply with any requests to exercise these rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request.
For questions regarding this privacy notice or how we use your personal data, please email email@example.com.
In accordance with Article 77 of the General Data Protection Regulation, you may also make a complaint to the data protection regulator in the country where you usually live or work, or where an alleged infringement of the General Data Protection Regulation has taken place. In the UK, the data protection regulator is the Information Commissioner’s Office. Alternatively, you may seek a remedy through the courts if you believe your rights have been breached.
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