From technical support to complete customer service or project inspiration, we care about what you or your business needs. We’re here to help, for anything.

How do I return an item?

Not happy with your new product? No problem. You can return all unused items back to us within 28 days for a refund.

Simply fill out the returns form included in your order. If you can’t find the form, don’t worry, these things happen! Simply include a note with your order number, name and address. 

Next, repack all items in the original boxes and return them to us at the below address:

OKdo Chamber 2
Units 15 & 16 The Avenue
Egham
Surrey
TW20 9AB

Where is my order?

Your shipping confirmation email will contain details of when your order shipped from our warehouse and provide you with parcel tracking details. Please use this information to check the status of the parcel.

Please refer to our delivery page for expected shipping times.

How can I get help with my product?

If you require help with a product, please use our contact form to discuss with our technical support team. In your message, please include as much information about the product and the query so that we can help you as efficiently as possible.

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