You have various rights in respect of our use of your personal information as set out in the section ‘How can I access, update, correct or delete my personal information?’ below. Two other fundamental rights to be aware of are that you may:
What personal information does OKdo collect?
OKdo collects personal information from you when you provide it to us directly, or through your use of our website, for example:
Some of the information above is mandatory for creating accounts and making purchases. Whether information is mandatory is indicated when you sign up or purchase our products or services. If you do not provide it, we may not be able to create an account for you or fulfil your purchases. Unless indicated all other information is optional but if you choose not to provide it any marketing you receive may be less relevant and your experience won’t be personalised.
How does OKdo use my personal information and what is the legal basis for this use?
Depending on how you use the website, your interactions with us, and the permissions you give us, we will use your personal information for the following purposes and legal bases:
|Purpose||Type of Data||Legal Basis|
|Register you as a customer and create your account Fulfil your order and/or provide you with services||Your contact details Information about your role and the company you work for Your delivery and billing information||Performance of a contract with you To take steps, at your request, before entering into a contract with you.|
|Manage and respond to any queries or complaints you may have||Your contact details and any interactions with us||Legitimate interest (managing our business and providing services to our customers)|
|Personalise OKdo to you and show you content we think you will be most interested in.||Your account information Your purchase history Your browsing activity||Legitimate interest (promoting our products and services to our customers)|
|Invite you to take part in and manage customer surveys, reviews and other market research activities carried out by OKdo and other organisations on our behalf.||Your contact details||Your consent Legitimate interest (managing our business, providing services to our clients and improving our products and services)|
|Send you marketing messages and show you targeted advertising in relation to our products and services.||Your account information Your purchase history Your browsing activity Your company details||Your consent Legitimate interest (promoting our products and services)|
|Manage any competitions you enter.||Your contact details Your delivery information||Legitimate interest (promoting our products and services via competitions and managing our competitions)|
|Improve and maintain OKdo and monitor its usage.||Your browsing activity Your interactions with our website||Your consent. Legitimate interest (operating our website and improving its operation)|
|Investigate fraud and, where necessary, to protect ourselves and third parties.||Your account information Your transaction history Your website usage||Legitimate interest (preventing and detecting fraud or other wrongdoing)|
|Complete our financial reporting and disclosure obligations to our parent company, tax agencies and regulators.||Your transaction history Your delivery and billing information||Legal obligation.|
|To allow you to post on, and us to manage and maintain, our community forums.||Your contact details||Your consent. Legitimate interest (operating our website and improving its operation) – Legitimate interest (preventing and detecting fraud or other wrongdoing)|
With whom does OKdo share my personal information?
OKdo needs to share information with certain selected third parties in order to operate our business:
OKdo may also disclose personal information in cases where we believe the disclosure is necessary to protect the rights, property or personal safety of OKdo, our customers, employees or the public, or where we are otherwise legally permitted to do so.
Additionally, when you visit and use our website, the following third parties will collect your personal information directly:
Where does OKdo store my personal information, and how long for?
RS Group is a global group of companies, and OKdo also uses service providers based around the world. Consequently, your personal information may be processed in countries outside of the European Economic Area (“EEA“), including in countries where you may have fewer legal rights in respect of your information than you do under local law. Further information about the countries outside of the EEA to which we may transfer your data can be found here.
If we transfer personal data outside the EEA we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate safeguards. These safeguards may include the following permitted in Articles 45 and 46 of the General Data Protection Regulation:
(a) in the case of US based entities, entering into appropriate contractual arrangements with them, or ensuring they have signed up to the EU-US Privacy Shield (see further https://www.privacyshield.gov/welcome); or
(b) in the case of entities based in other countries outside the EEA, entering into European Commission approved standard contractual arrangements with them.
Please contact us if you would like more information about these safeguards.
Please contact us if you would like more information about these retention periods.
Where we no longer have a need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
What does OKdo do to protect my personal information?
OKdo always aims to deliver the highest level of service and security to our customers and the website has been specifically designed with security in mind.
In order to ensure the security and protection of your personal details whenever you submit any details we use the following security methods:
How does OKdo use my personal information for marketing?
Unless you opted-out during your purchase or we requested your consent to marketing and you did not give it, OKdo may send you emails regarding OKdo products and services. In addition, we may occasionally send you direct mail about products that we feel may be of interest to you.
It is likely that some or all of these marketing messages may be tailored to you, based on what we know about you and, for example from your profile your previous searches and browsing history on the OKdo website, and your purchase activity.
If you no longer want to hear from us, at any time you can:
Where applicable, you have a right to opt-out of direct marketing or profiling we carry out for direct marketing (you can exercise this right at any time).
You may also see adverts for OKdo on third party websites, including on social media. These adverts may be tailored to you using cookies (which track your web activity, to enable us to serve adverts to customers who have visited the website). Where you see an ad on social media, this may because we have engaged the social network to show adverts to our customers, or users who match the demographic profile of our customers. In some cases, this may involve sharing your email address with the social network. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third party websites.
How can I access, update, correct or delete my personal information?
You can view and edit your Personal Profile information at any time by clicking on the ‘My Profile -Update Details’ section in My Account, which you can access anytime through the link in the navigation bar.
If you have forgotten your password, or have any other problems accessing the website, please contact OKdo Customer Services via the ‘Contact OKdo’ page on the website.
If you have a query regarding your personal information which you cannot resolve via the methods above, please contact us using the details below. Under data protection law, you have the right to restrict the use of, access (including in a machine-readable format), correct, request erasure, object to or restrict our processing, request the transfer (porting) to another company or third party of your personal data, and OKdo will comply with any requests to exercise these rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request.
Where we rely on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. We may however have other legal grounds for processing your data for other purposes, such as those set out above.
For questions regarding this privacy notice or how we use your personal data, please email email@example.com.
In accordance with Article 77 of the General Data Protection Regulation, you may also make a complaint to the data protection regulator in the country where you usually live or work, or where an alleged infringement of the General Data Protection Regulation has taken place. In the UK, the data protection regulator is the Information Commissioner’s Office. Alternatively, you may seek a remedy through the courts if you believe your rights have been breached.