OKdo – Cookie Policy
We are OKdo Technology Limited and our website at okdo.com and mobile site at okdo.com (the “website“) use cookies to give you the best online experience. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with this policy.
This policy describes:
- what a cookie is and how we use them on our website;
- what types of cookies does our website use;
- our cookies;
- cookie preferences;
- privacy;
- further information; and
- changes to this policy.
What is a cookie and how we use them on our website?
A cookie is a file containing a piece of data (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser when you visit a website. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies do not contain any information that directly personally identifies you, but personal information may be linked to the information stored in and obtained from cookies that may indirectly personally identify you.
We may use the information we obtain from your use of our cookies for the following purposes:
- To recognise your computer when you visit our website.
- To improve the website’s usability.
- To analyse the use of the website.
- To personalise our website for you (e.g. to show you product recommendations based on your previous purchases).
- To track you as you navigate our website, and enable the use of certain functionalities (e.g. add/remove products to and from the order basket, completing a purchase within checkout, etc.).
- To remember you when you return to our website (e.g. if you add products to the order form but decide not to complete a purchase during that visit, we save the order form reference number in a cookie so that we can retrieve it for your next visit).
- To show you advertisements on third-party websites, based on browsing activity on our website
If you’d like to block or delete cookies from our website or any other website you visit, you can use your browser to do this. We’ve provided some information about disabling cookies at the bottom of this policy.
What types of cookies does our website use?
There are a variety of cookies that we use:
- Cookies that are strictly necessary
These cookies are essential for the proper functioning and easy navigation of our website. For example they authenticate users and allow us to offer features on our website, such as enabling the order basket functionality. If you refuse to accept these cookies, it will impact on the usability of certain features of our website.
- Cookies for performance and analytics
These cookies collect information about the pages or screens you visit, and other performance metrics. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Cookies for functionality
These cookies remember your choices to improve your experience, for example, remembering your username, your language and the region you are in. The aim of these cookies is to provide you with a more personal experience so that you don’t have to reset your preferences each time you visit our website.
- Cookies for targeting and advertising purposes
Targeting and advertising cookies are used to tailor advertisements and recommendations shown on third-party websites to your interests. These cookies may be linked to social networks and your activity on other websites, so that you see customised adverts on third party websites based on your online activity. They also enable advertisers to limit the number of times the same advertisement is shown to you and evaluate the efficiency of an advertising campaign. These cookies are placed by advertising networks with our agreement.
If you choose to delete or block these cookies, it will not reduce the functionality of our website.
Below is a list of the cookies used on the website, with an explanation of what each one is used for.
Our cookies
- Cookies that are strictly necessary
| Name | Purpose | Provider | Duration | More Info |
| tk_lr | Collection of internal metrics for user activity, used to improve user experience. | WordPress | 1 year | https://automattic.com/cookies/ |
| tk_or | Collection of internal metrics for user activity, used to improve user experience. | WordPress | 5 years | https://automattic.com/cookies/ |
| tk_r3d | Collection of internal metrics for user activity, used to improve user experience. | WordPress | 3 days | https://automattic.com/cookies/ |
| wordpress_logged_in* | Checks whether or not the current visitor is a logged in WordPress.comuser. | WordPress | Session | https://automattic.com/cookies/ |
| wordpress_sec* | Set for logged in editors and administrators. | WordPress | Session | |
| wordpress_test_cookie | Checks if cookies are enabled to provide appropriate user experience. | WordPress | Session | https://automattic.com/cookies/ |
| woocommerce_cart_hash | Contains information about the cart as a whole and helps WooCommerce know when the cart data changes. | WooCommerce | Session | https://docs.woocommerce.com/document/woocommerce-cookies/ |
| woocommerce_items_in_cart | Contains information about the cart as a whole and helps WooCommerce know when the cart data changes. | WooCommerce | Session | https://docs.woocommerce.com/document/woocommerce-cookies/ |
| wp_woocommerce_session_ | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. | WooCommerce | Session | https://docs.woocommerce.com/document/woocommerce-cookies/ |
| JSESSIONID | The JSESSIONID cookie is used to store a session identifier so that New Relic can monitor session counts for an application. | New Relic | Session | https://docs.newrelic.com/docs/browser/new-relic-browser/page-load-timing-resources/new-relic-cookies-used-browser |
- Cookies for performance and analytics
| Name | Purpose | Provider | Duration | More Info |
| tk_* | Collection of internal metrics for user activity, used to improve user experience. | WordPress | Up to 5 years | https://automattic.com/cookies/ |
| _ga | Used to distinguish users. | 2 years | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage | |
| _gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. | 1 minute | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage | |
| _gid | Used to distinguish users. | 24 hours | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage | |
| __utma | Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. | 2 years from set/update | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage | |
| __utmb | Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. | 30 mins from set/update | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage | |
| __utmc | Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. | Session | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage | |
| __utmt | Used to throttle request rate. | 10 minutes | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage | |
| __utmv | Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. | 2 years from set/update | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage | |
| __utmz | Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. | 6 months from set/update | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage | |
| _4c_ | These are used for the ForeSee customer survey and feedback functionality. If you opt-in to a survey, we may record part of your visit to help us improve the user experience for our customers e.g. how easy it is to use our search features. | Foresee/Verint | 90 days | https://www.verint.com/our-company/legal-documents/cookies-overview/ |
| _4c_mc_ | These are used for the ForeSee customer survey and feedback functionality. If you opt-in to a survey, we may record part of your visit to help us improve the user experience for our customers e.g. how easy it is to use our search features. | Foresee/Verint | 90 days | https://www.verint.com/our-company/legal-documents/cookies-overview/ |
| _fsuid | These are used for the ForeSee customer survey and feedback functionality. If you opt-in to a survey, we may record part of your visit to help us improve the user experience for our customers e.g. how easy it is to use our search features. | Foresee/Verint | 90 days | https://www.verint.com/our-company/legal-documents/cookies-overview/ |
- Cookies for performance and analytics
| Name | Purpose | Provider | Duration | More Info |
| gdpr* | Tracks consent of visitors stores their preferences. | GDPR plugin | 1 year | https://gdpr-wp.com/knowledge-base/registering-cookies-and-how-to-find-them/ |
| peake_site_selection | Tracks that a user wishes to use a site outside of the country they are in. | Custom code | Session | |
| peake_header_banner_selection | Tracks what site a user is browsing if they have decided to ignore the warning that the site is unable to ship to their location. | Custom code | Session |
Cookies served by us are installed on your device(s) for a maximum 12 months. At the expiry of that 12 month period, you are invited to accept cookies again. However, cookies provided by 3rd parties (for example, Google) will have their own expiry date and we have no control over those cookies. These cookies are likely to be analytical/performance cookies or targeting cookies. Please refer to the applicable 3rd party’s cookie policy on their website for more information on this (which you can also find in ‘More Info’ above).
Cookie preferences
For more information relating to the use of cookies on websites, including how to block or delete cookies, visit www.allaboutcookies.org.
Cookies do lots of jobs on our website. However, most browsers allow you to disable them if you would like to. As explained above, however, blocking or deleting all cookies will have a negative impact on the usability of our website.
Each browser is configured differently. To disable cookies via your browser settings, you should follow the instructions given by the publisher of your browser. As of the date of this policy, these instructions are available for commonly used browsers through the following links:
- If you use Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
- If you use Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
- If you use Safari: https://support.apple.com/kb/ph21447?locale=en_US
- If you use Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- If you use Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
If you use different devices, make sure you configure the settings of the corresponding browser according to your preferences.
If you wish to opt-out of tracking by Google Analytics across all websites you can do so here: https://tools.google.com/dlpage/gaoptout.
Privacy
We are committed to using cookies and tracking technologies fairly and in accordance with applicable privacy law. Our Privacy Policy explains what personal information we collect, why we collect it, how we use it, the controls you have over your personal information and the procedures that we have in place to protect your privacy. Please make sure that you read our Privacy Policy carefully.
Further information
If you have any queries relating to this policy please e-mail us at support@okdo.com.
Changes to this policy
We may change this policy from time to time in order to reflect changes in the law, regulatory guidance or our data practices in compliance with the law. When this happens, we will provide you with a new or an updated notice detailing how the policy is changing and, if necessary, obtain your consent.
This policy was last updated in March 2019.