OUR DELIVERY SERVICES EXPLAINED
Please Note: Due to continued industrial action our Royal Mail delivery services will be impacted throughout December and early January.
During these times our Premium service will not be available and our standard delivery times will be impacted in certain areas.
This is affecting collections, tracking updates and deliveries for all parcels, and is expected to continue until the network recovers.
We always aim to deliver your goods as quickly as possible and expected delivery times are shown on each product and during checkout.
At peak times we may take a little longer to get your items to you, but rest assured we will do everything we can to minimise delays.
For those who need their items quickly, we offer a premium delivery option that is shipped next business day, and you can select this option during checkout if it is available in your location.
If you are pre-ordering an item that is currently not in stock, this will be clearly displayed on the product page before you order, along with the estimated date for dispatch. If for any reason the goods do not become available by the date specified, we will contact you as soon as possible.
HOW MUCH DOES DELIVERY COST?
Delivery Option |
Delivery Time |
Cost |
| Standard UK Delivery |
2-3 business days | £2.95 or FREE on orders over £25 |
| UK Premium Next Working Day Delivery |
Next business day | £4.99 or FREE on orders over £50 |
WHEN CAN I EXPECT MY DELIVERY?
Standard Deliveries
Normally arrive in 2-3 days
Delivery Day |
||
Order Day |
Order by 3pm |
Order after 3pm |
| Monday | Wednesday / Thursday | Thursday / Friday |
| Tuesday | Thursday / Friday | Friday / Monday |
| Wednesday | Friday / Monday | Monday / Tuesday |
| Thursday | Monday / Tuesday | Tuesday / Wednesday |
| Friday | Tuesday / Wednesday | Wednesday / Thursday |
| Saturday | Wednesday / Thursday | Wednesday / Thursday |
| Sunday | Wednesday / Thursday | Wednesday / Thursday |
Premium Next Day Deliveries
Arrive next business day which excludes weekends
Delivery Day |
||
Order Day |
Order by 3pm |
Order after 3pm |
| Monday | Tuesday | Wednesday |
| Tuesday | Wednesday | Thursday |
| Wednesday | Thursday | Friday |
| Thursday | Friday | Monday |
| Friday | Monday | Tuesday |
| Saturday | Tuesday | Tuesday |
| Sunday | Tuesday | Tuesday |
Delivery Lead Times to remote parts of the UK and non-UK locations do vary as we dispatch all goods from the UK, and lead times are as follow
Delivery Service |
||
Standard |
Premium Next Day |
|
| Scottish Highlands | 3-5 Days | Next Business Day |
| Northern Ireland & UK Islands | 3-5 Days | Next Business Day |
INTERNATIONAL DELIVERY TIMES & COSTS
Delivery Service |
||
Service & Delivery Times |
Costs |
|
| Netherlands | Standard Delivery: 2-3 Days | €9.99 or FREE on orders over €100 |
| France | Standard Delivery: 2-3 Days | €11.48 or FREE on orders over €100 |
| Italy | Standard Delivery: 3-4 Days | €13.99 or FREE on orders over €100 |
| Germany | Standard Delivery: 2-3 Days | €8.98 or FREE on orders over €100 |
| USA | ||
| New York / New Jersey | Premium Delivery: 1-2 Days | $12.99 |
| All other states | Premium Delivery: 2-3 Days | $12.99 |
All delivery options and prices are displayed in the basket and checkout pages.
